Whistler TRX-1 Unboxing

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Scott SNE Webmaster
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Whistler TRX-1 Unboxing

#1 Post by Scott SNE Webmaster » 24 Jun 2016 18:41

Well, mine arrived today and I must say DMR sounds terrific on it. I must also say that it's been many years since I've used a GRE type scanner, and I have to start all over again between that and the different software regarding programming. For the moment I built 2 Con+ DMR systems and one scanlist of conventional DMR, and I'm using that in conjunction with a zipcode search. Seems to be working well. Here are some photos, which may as I start span a few posts. Let the unboxing begin.
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2016-06-24 14.19.21.jpg
2016-06-24 14.19.10.jpg
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#2 Post by Scott SNE Webmaster » 24 Jun 2016 18:44

Ugh, gotta love when photos that appear correct when viewed come out sideways when posted. Sorry folks. Turn your head left, I guess. I've got some learnin' to do, so what you see is what you get for now. Bottom line? DMR sounds superb.
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#3 Post by Scott SNE Webmaster » 24 Jun 2016 19:00

Incidentally I love the protective case included with this scanner. Incidentally I hate the protective case included with this scanner. I think I could throw this across the room with the case on it and it would survive. I hate it because it requires a crowbar to remove it. However, removing the back plate (mine had the green attached which almost made me vomit) does make it easier to attach and un-attach it. It doesn't protect the screen but you could drop this sucker all day long and you won't damage the innards. That said it makes it larger and wider than the 325P2 I'm used to.
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#4 Post by wb1hbu » 24 Jun 2016 19:15

Hello,

It will be interesting to see if they improved the VHF overload problem. I have to run my GRE scanners with Attenuation on to hear signals on VHF.

I noticed that HRO Salem is the only HRO that has the TRX-2 in stock. No In-Stock checkmarks for the TRX-1. Maybe I will go up and take a look.

73 Eric

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#5 Post by N1BHH (Silent Key) » 24 Jun 2016 21:56

Scott SNE Webmaster wrote:Ugh, gotta love when photos that appear correct when viewed come out sideways when posted. Sorry folks. Turn your head left, I guess. I've got some learnin' to do, so what you see is what you get for now. Bottom line? DMR sounds superb.
Thanks for the pain in the neck. :)
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#6 Post by jack103x » 24 Jun 2016 22:56

I don't know all this to listen to repubish men and nursing home way to much hype for the price ,but that's me,

,

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#7 Post by jack103x » 24 Jun 2016 22:59

On a much more important note ,what do you think about the NHL draft picksGo USA!

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#8 Post by Scott SNE Webmaster » 24 Jun 2016 23:23

jack103x wrote:I don't know all this to listen to repubish men and nursing home way to much hype for the price ,but that's me,

,
Republish?

Not to mention electical utility companies, security for one of the busiest hospitals in the state (CCH), and any other number of present and future possibilities dependent on location. If you don't want to buy it, don't.
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#9 Post by Scott SNE Webmaster » 24 Jun 2016 23:23

Oh, my error....REPUBISH...that clears things up. Sorry to bother you.
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#10 Post by jack103x » 24 Jun 2016 23:35

Sorry Scott fat fingers but to each his own just don't see it yet! Running 13 radios and don't miss much that I consider important ,but that's just me.

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#11 Post by Scott SNE Webmaster » 24 Jun 2016 23:39

OK, if it's to each his own why not sh1tcan the snarky remarks and let those that care to enjoy it do so. Nuff said from here.
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#12 Post by KB1FJR » 25 Jun 2016 06:49

I want to get one just to see how much DMR is out here in central ma. Lots of business and campus police are migrating over to this system. Some probably unlicensed

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#13 Post by Mark SNE Moderator » 25 Jun 2016 20:29

I'm ASSuming the P-25 is quality audio, as has been the case with Whistler/GRE scanners?
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#14 Post by Scott SNE Webmaster » 26 Jun 2016 09:55

Mark SNE Moderator wrote:I'm ASSuming the P-25 is quality audio, as has been the case with Whistler/GRE scanners?
Yep, P25 audio is consistently good.
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#15 Post by trp » 26 Jun 2016 20:08

Scott SNE Webmaster wrote:Incidentally I love the protective case included with this scanner. Incidentally I hate the protective case included with this scanner. I think I could throw this across the room with the case on it and it would survive. I hate it because it requires a crowbar to remove it. However, removing the back plate (mine had the green attached which almost made me vomit) does make it easier to attach and un-attach it. It doesn't protect the screen but you could drop this sucker all day long and you won't damage the innards. That said it makes it larger and wider than the 325P2 I'm used to.
One thing you could consider would be to not use the protective case that is included with the scanner and instead use this nylon protective case availalbe from Scanner Master (see attached photo). While it won't offer the drop protection of the included case the nylon case will definitely protect the scanner from scrapes/digs, protect the screen/keyboard and at the same time cut down on the form factor of the radio. I use the same nylon case with my PRO-668 and am very satisfied with it. It's well worth the $12.95 IMHO.
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#17 Post by Scott SNE Webmaster » 05 Jul 2016 15:10

Not as well as the BCD436HP I was loaned from Jeff at the Hamstation. The 436HP is clearly outperforming the TRX-1 when both are scanning the same 2 Con+ DMR systems and a handful of conventional DMR systems and nothing else. Both are connected to the same antenna via a multicoupler or using the same type of antenna if portable. The 436 picks up traffic that the TRX-1 scans right by and either stops on several seconds later, or not at all.
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#18 Post by Scott SNE Webmaster » 05 Jul 2016 15:11

Detailed comments in this RR thread:

http://forums.radioreference.com/whistl ... sions.html
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#19 Post by ScanBoston » 05 Jul 2016 18:04

Thanks I don't read radio reference so I had been waiting for your critique but I did just check out the link. Thanks!

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#20 Post by Scott SNE Webmaster » 06 Jul 2016 12:52

Well not sure who is following the above RR thread, but if you're interested I think I've found what the problem is when scanning Con+ DMR trunked systems. The Whistler software allows for 32 frequency entries for each trunked system site. In my case I had 4 frequencies programmed and the other 28 were shown as 0.000000 but not locked out. I thought nothing of it as my experience with other scanners has been that they tend to ignore such entries. Well I don't think they were being ignored in this case, because when I decided to lock them out things improved drastically. I am now copying the vast majority of traffic I'm "seeing" on DSD+/FMP setup. Seems the TRX-1 was going off into space trying to scan 28 unused empty frequencies, which would equate to 56 DMR channels (2 slots per frequency). I'd say that could cause some problems!

I'll be retesting the conventional reception issues I thought I had; but starting over again fresh, over the next day or two. I'm reasonably sure that the above "fix" is solving the TRS issue.
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#21 Post by trp » 06 Jul 2016 16:32

Scott SNE Webmaster wrote:...I'm reasonably sure that the above "fix" is solving the TRS issue.
Scott, nice pickup on your part!
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#22 Post by Scott SNE Webmaster » 07 Jul 2016 12:06

trp wrote:Scott, nice pickup on your part!
Thanks, it's actually a pretty easy end-user fix but it's certainly something Whistler needs to address. The conventional issue is apparently a lot more complicated. I am greatly looking forward to posting this at Radio Reference; unfortunately some type of server meltdown has them offline right now.

DSD+ is an outstanding tool for testing, and it has as far as I can tell helped me discover the crazy problem this Whistler TRX-1 is displaying when scanning or holding on a conventional DMR frequency.

I am holding on 453.1625 which is the Bourne site of the Cape Cod Regional Transit Authority on a channel programmed for Slot 2 traffic only. CCRTA has two dispatchers, one is exclusively on Slot 1, the other exclusively on Slot 2. When monitoring the system via DSD+ obviously all voice traffic is received simultaneously, slot 1 and slot 2 can be heard, and seen, at the same time.

On the TRX-1 I noticed the majority of traffic on Slot 2 was not being heard. After a while I noticed a pattern to this. On the TRX-1 the only time Slot 2 traffic is being heard is when Slot 1 is ALSO ACTIVE. If Slot 1 is silent and Slot 2 is active no audio is relayed from the TRX-1. Period, and without fail.

This is further confirmed by introducing the BCD436HP into the mix. It is sitting on Slot 2 and receiving ALL traffic.

Hopefully this makes sense. What an amazing chain of events. I expect this is fixable in a firmware update but apparently I may be the ONLY beta-tester for Whistler? Good God what a comedy of errors.
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#23 Post by garys » 07 Jul 2016 12:29

But remember Scott, it's FREE software! ;) It will be interesting to see what the response is from Whistling Wendy. That's a major FUBAR by Whistler. As you said over at RR, one does have to wonder how much, if any, beta testing was done by end users before the scanners were placed into production.
Scott SNE Webmaster wrote:Thanks, it's actually a pretty easy end-user fix but it's certainly something Whistler needs to address. The conventional issue is apparently a lot more complicated. I am greatly looking forward to posting this at Radio Reference; unfortunately some type of server meltdown has them offline right now.

DSD+ is an outstanding tool for testing, and it has as far as I can tell helped me discover the crazy problem this Whistler TRX-1 is displaying when scanning or holding on a conventional DMR frequency.

I am holding on 453.1625 which is the Bourne site of the Cape Cod Regional Transit Authority on a channel programmed for Slot 2 traffic only. CCRTA has two dispatchers, one is exclusively on Slot 1, the other exclusively on Slot 2. When monitoring the system via DSD+ obviously all voice traffic is received simultaneously, slot 1 and slot 2 can be heard, and seen, at the same time.

On the TRX-1 I noticed the majority of traffic on Slot 2 was not being heard. After a while I noticed a pattern to this. On the TRX-1 the only time Slot 2 traffic is being heard is when Slot 1 is ALSO ACTIVE. If Slot 1 is silent and Slot 2 is active no audio is relayed from the TRX-1. Period, and without fail.

This is further confirmed by introducing the BCD436HP into the mix. It is sitting on Slot 2 and receiving ALL traffic.

Hopefully this makes sense. What an amazing chain of events. I expect this is fixable in a firmware update but apparently I may be the ONLY beta-tester for Whistler? Good God what a comedy of errors.
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#24 Post by ecps92 » 07 Jul 2016 12:34

Appears the Meltdown is over :)
Scott SNE Webmaster wrote:Thanks, it's actually a pretty easy end-user fix but it's certainly something Whistler needs to address. The conventional issue is apparently a lot more complicated. I am greatly looking forward to posting this at Radio Reference; unfortunately some type of server meltdown has them offline right now.

DSD+ is an outstanding tool for testing, and it has as far as I can tell helped me discover the crazy problem this Whistler TRX-1 is displaying when scanning or holding on a conventional DMR frequency.

I am holding on 453.1625 which is the Bourne site of the Cape Cod Regional Transit Authority on a channel programmed for Slot 2 traffic only. CCRTA has two dispatchers, one is exclusively on Slot 1, the other exclusively on Slot 2. When monitoring the system via DSD+ obviously all voice traffic is received simultaneously, slot 1 and slot 2 can be heard, and seen, at the same time.

On the TRX-1 I noticed the majority of traffic on Slot 2 was not being heard. After a while I noticed a pattern to this. On the TRX-1 the only time Slot 2 traffic is being heard is when Slot 1 is ALSO ACTIVE. If Slot 1 is silent and Slot 2 is active no audio is relayed from the TRX-1. Period, and without fail.

This is further confirmed by introducing the BCD436HP into the mix. It is sitting on Slot 2 and receiving ALL traffic.

Hopefully this makes sense. What an amazing chain of events. I expect this is fixable in a firmware update but apparently I may be the ONLY beta-tester for Whistler? Good God what a comedy of errors.
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#25 Post by Scott SNE Webmaster » 07 Jul 2016 21:48

I was contacted by Whistler early this evening and had a lengthy chat with a customer service rep named Brian. It sounds to me like they are on the case and monitoring my thread at RR. It'll get fixed.

I made a video that shows the symptoms; not an easy thing to film as obviously I was at the mercy of transmissions, but at the beginning and from 1:30 on are some examples of the TRX-1 becoming active on slot 2 when slot 1 becomes active. It also has several instances of slot 2 being active on DSD+ while the TRX-1 remains silent.

https://www.youtube.com/watch?v=NyYxJvWO1KY
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